1. Tell us about your current product(s).

Get in touch with us on any social media platform, using the messaging button on our website or email us at hello@snuggbaby.com. You can also initiate WhatsApp conversation and tell us about the product that you wish to trade-in.

SNUGGbaby accepts Stork Baby Carrier, Stork Toddler Carrier, Stork with custom sizes, Personalised Stork, U.Di Mesh Carrier, SNUGG Meh Dai (previously known as SNUGG Mei Tai), SNUGG Buckle Tais, SNUGG SSC. 

We will request a photo of the carrier to help determine the type and make of the carrier.

The product can be in any condition, however, please be prepared to provide more details to explain any irregularities or damage. The carrier needs to have complete basic parts consisting of the body panel, waist panel and straps also shoulder straps.

2. Ship your product to our studio in Ipoh, Malaysia.

Pack up your carrier securely and bid it farewell. The box is not necessary. We advise that you use trackable courier services like Poslaju.

We will notify you once your item has reached our studio.

3. Coupon code assigned - one time 15% discount for new Stork purchase 

Once your carrier has gone through inspection to determine authenticity and validity, we will email you a unique coupon code that you can redeem on SNUGGbaby.com

The coupon will be valid for 1 year from the date of issue. 

If you do not receive the coupon code, please notify us via any contact channel so that we can assist you.

4. Be ready to purchase a new (replacement) SNUGGbaby carrier 

You can select a carrier from any baby carrier selection available at SNUGGbaby.com and enjoy a discount for your new order.

The coupon code needs to be used during the check out process when purchasing your new carrier on SNUGGbaby.com

The coupon code will be valid for any retail and discounted carrier. The coupon code also will be valid for a custom SNUGGbaby baby carrier.

Make your purchase (order and payment) within 1 year of the coupon code issuance date.

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