We are currently closing down of business. All sales are final, we do not accept any returns or exchanges. However do drop us a line if you are facing issues and we will evaluate your case separately.

Please write to us at [email protected] quoting your order number. 

We do not refund shipping charges and we do not cover the delivery of the replaced item nor the shipping charges incurred in returning the item to us. 

From thousands of handmade SNUGGbaby items made and delivered since 2008, chances are you are going to love your product.